| Industry |
Browser
Access for |
Online
Access to |
Benefits |
| Medical
Records |
Customer |
Customer |
Customer |
| Customer
Service |
Customer
Service Representative |
Customer
Billing and Records |
Immediate/online
access to vast archives of customer billing records. Eliminate
distribution time of paper or CD/DVD--immediately available. |
| Remittance
Processing |
Customer
Service Representative |
Customer
Remittance Records |
Immediate/online
access to vast archives of customer billing records. Eliminate
distribution time of paper or CD/DVD--immediately available. |
| Mortgage
Companies |
Corporate
and Branch Staff |
Loan
Documents (in process and historical) |
Online
access to loan application, supporting documents, loan documents
and status from any branch or corporate. Provides immediate
access even with centralized processing facility. |
| Title
Companies |
Corporate
and Branch Staff |
All
supporting document for the Title Policy |
Immediate
access to all information related to each policy. Powerful
and inexpensive archive of in-process and issued policies. |
| Law
Firm |
Attorneys,
Staff |
Case
Documents |
Intranet
access to case documents with full-text, metadata, and annotations
search. Password-protected client access to their documents.
Create case subset database on CD for in-court searching. |
| Banking |
Customers |
Cancelled
Checks |
Self-service
eliminates the need for intervention or support from customer
service representatives. |
| Information
Service Bureau |
Their
Clients |
On-Line
/ Off-Site Data Vault Service |
Provide
the dual-value of an off-site data vault service combined
with full on-line information access. Secured across the
Internet with SSL. |
| City/County
Government |
Public |
Land
and Title Records |
Scanning
and putting land and title records online eliminates the
need for an employee to service every title search request. |
| All |
Employees,
Customers, Channel Partners, Public |
Immediate
Access to Relevant Information |
Varying
levels of access. AWS' powerful searching, viewing, and
retrieval capabilities makes information available to those
that need it, when they need it, where they need it. |